Dispatch Information
Current CG Systems and other events
Reminder for new dispatchers: consider using a private group (PG) when rescuing a client in Community Goal systems or other systems with a high degree of CMDR activity.
Permit locked Systems and Regions: Permit-systems
Starter Area
The following systems are part of the access restricted starter area: Azoth, Dromi, Lia Fail, Matet, Orna, Otegine, Sharur, Tarnkappe, Tyet, Wolfsegen.
These systems can not be entered by accounts that have not started in them or have at some point chosen to leave them.
Fuel Rats Dispatch Board
The premiere tool for monitoring rescues!
Note: Now requires a drilled rat account to access.
https://dispatch.fuelrats.com/
Note: If the web board numbers no longer match the BOT's numbers, use "!reindex" in IRC to update the case numbers.
When to clear or md a case
Not sure when to !md or !clear a case, check this out: How to File Cases / When to !md, !invalid and !delete cases
The N/A rat is now supported by the !clear command. When an invalid case happens, just use "!clear <case> N/A"! REMEMBER: Always ensure there is an inject or a note explaining the situation of the case!
Mecha Now Has Tweet Functionality
Thanks to Edmonson for all of his effort keeping TweetSqueak functional. And thanks to Tivec, Mecha now has all of Tweety's functionality and more.
The preferred method for tweets should now be !tweetcase <case number|client nick> which will tweet a preformatted message including the case's platform and distance from the case's landmark system (i.e. Fuelum, Sol, Colonia, etc.). !tweet is still functional and can be used in the event that rats are needed for multiple cases (such as on Xbox or PS4).
See Mecha's Command Reference for more information.
Debriefs in Other Languages
Calculating Supercruise Times
See this guide that Masterloon put together on calculating SC travel times for long distances
Use of MechaSqueak in IRC
Please check on the status of cases or get case information in PM with Mecha, whenever possible. Using !list or !quote in our public channels spams the channels with information that doesn't need to be there and can give anyone watching information about cases. Remember that Rats aren't necessarily the only ones who are in our channels.
Mecha can be accessed via PM by typing: /msg MechaSqueak[BOT], followed by the appropriate command such as list -i or quote <case>
Commands that are helpful to multiple Rats such as !search should be used in #ratchat for all to see. It also would be good experience to learn common system names, naming conventions and common client errors so that !search doesn't even need to be used.
Other News and Information
Statistics
Our Stats are back! Click here
Distant Worlds 2 (DWE2) SOP
SOP is updated for rescues related to DWE2: Distant Worlds Expedition 2 (DWE2) SOP
Latest SOP Updates/Clarifications
Getting Client Location/Journal Reader (22 December 3304)
Console Planetary CR's (4 August 3303)
Streaming and Recording Guidelines (29 April 3304)
Unassigning Rats (21 April 3304)
Donations on Rescues (27 March 3304)
Clarification of anti-PvP policy while on rescues (27 March 3304)
Who you gonna call? (Signals and their uses) (12 March 3304)
Do Not RevFR or Message Clients Leaving Chat (6 Mar 3304)
Philosophy of Dispatch (11 Feb 3304)
Fuel Rat Roundels
Check out the Fuel Rat's Honours page if you want a physical representation your service as as Fuel Rat.
Fuel Rat's Squadrons
To join the Fuel Rats squadron you must both apply in-game (FUEL) and fill out the form at https://t.fuelr.at/squadronapply using your Fuel Rats account. Please read the terms of squadron membership carefully.
The Fuel Rat Colony - Colonia
Thanks to an unknown benefactor we now have a presence in Colonia. Specifically Rodentia, with the planetary station named Surly's Nest. Come visit and drop off your exploration data. Snickers are waiting in the back room.
Fuel Rats Decals
If you are eligible you can claim your decal code by logging into your rat account on our pages and punch in the button for it (but be gentle and punch it only once). Then reddeem the decal using the link below.
Code Redemption: https://user.frontierstore.net/code/redeem
Training
This unofficial training can be especially useful for Ratlings before their drill, but in no way should make them feel pressured to complete their drill before they're ready. As always, this training is 100% optional and voluntary. This training is not required in order to rat or dispatch.
Fuel Rats' Pastebin
We have our own Pastebin: https://paste.fuelrats.com/
Be sure to save the file and change the extension to .txt before sharing.
Have an idea you want to share?
Check these out:
The "I have a great idea" page
If your idea isn't on those pages, submit a request for a new feature to Mecha, Website, or anywhere: Feature Request
You'll need a JIRA account to submit a new feature: https://jira.fuelrats.com/login.jsp
Information to FDev on Wing Instancing Issues
FDev is investigating issues with wing insancing and has request verbose netlogs for any rescues where we experience issues. This will apply to PC, Xbox and PS4 rescues. Please follow these steps to support this effort:
- Follow the guide here: Instance Problem Reporting
- Report any instancing issues with clients using the procedure outlined in the guide, and submit an issue here
Volunteers and Help Wanted
Comment on the SOP: SOP Information
Help with the Background Simulation: BGS Information
General Information
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