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Because a fuel limpet requires a mini= mum of 50m underneath a ship in order to travel and attach, it's impossible= to refuel a ship that has gone CR while landed on a planet's surface using= traditional SOP. If the client is not CR, they simply need to provide 50-1= 00m distance between the bottom of their ship and the planet's surface for = the limpet to attach. They can either do this when the Rats are close= or if they have enough fuel they can leave the planet's orbit before the R= ats arrive, making it a normal rescue in space.
The safest way to perform planetary r= escues is to have the client and rats log in to a 1.6 version of the game (= non-Horizons version), which will give them the option to teleport into orb= it. Once there, the rescue can be performed normally even by non-Hori= zons players.
Limpets cannot get under ships that a= re landed to refuel them, and if a client attempts to lift-off and runs out= of fuel they will crash back into the planet as a CR.
In the case of a CR ship on a planeta= ry surface, the only option is for the CR ship to be flipped over by a rat = (i.e. "Tactical Spatula") so the limpets can access the underside of the hu= ll. Suitable ships for the rats include: FDL, Conda, and the Python (for th= eir wedged shape). The Krait MKII is unsuitable, as it was found to have ze= ro collision on the front 'prongs'.
A CR ship resting upon a planet's sur= face with the landing gear down is entirely unable to be flipped.
Occasionally, clients use Neutron Sta= r/White Dwarf or FSD boost materials to jump beyond their normal maximum ra= nge =E2=80=94 and fail to leave themselves enough materials for the return = trip. If a client does not have a SRV this is particularly problemati= c, as they cannot easily find more boost materials.
If a client is in this situation, hav= e them check their maximum jump range on a site such as http://t.fuelr= .at/coriolis and see if they have a route that would be viable if = their tank is near-empty. If so, either they can scoop on the other s= ide or we can perform a rescue there.
If that option fails, it=E2=80=99s wo= rth noting that ships can scoop mined minerals from plan= ets if they=E2=80=99re careful and the main difficulty is locating those ma= terials. Thus, rat(s) can survey planets that the client is capable o= f reaching and =E2=80=94 upon determining that the correct materials are po= ssible to acquire =E2=80=94 can use their SRV to shoot meteorites/etc while= the client follows in their ship scooping up the resulting materials. &nbs= p;It's important to keep in mind that especially in larger ships targeting = surface materials is very difficult. The scan range for surface mater= ials is extremely small and they can only be targeted within about 5m of th= e ship's cargo hatch. Finding as flat a portion of the planet as poss= ible and getting the client's ship as low as possible to the surface is imp= ortant. Because the materials are difficult to target, manual directi= ons from the rats to the client is a good idea. It may also be a good= idea to practice the technique on un-needed materials as some of the rarer= materials can be difficult to find, especially on low percentage planets. = Keep in mind that many ships have the cargo scoop behind the cockpit,= so once the material is "behind" the cockpit the directions needed for the= CMDR to turn are reversed (i.e. if the material is physically left of the = scoop, the ship needs to rotate right, and vice versa).
Certain jumponium materials such as G= ermanium can also be located in asteroid belts around planets (i.e. pristin= e metallic rings) so if the rats have a mining laser, it's possible to get = certain materials without the need to scoop on planets.
Asteroid Belts
Based on information collected by the Rock Rats and other Fleet Comm mem= bers, the following is a list of suggestions related to Asteroid Belts:
Once jumponium materials have been co= llected, make sure to plot a route back to safe space with a high enough de= nsity of stars for the client to continue their journey. If multiple = rats are assigned to the rescue, one technique is to have one rat plot a ro= ute back to safe space, making a list of each jump (also noting jump range)= including systems that need jumponium to reach, while the other rat(s) sta= y with the client and start making jumps when a clear route is identified.<= /span>
A demonstration video of the ship sco= oping is here.
If the client is being attacked by or= is in proximity of an NPCs, there are a number of actions that can be take= n. Keep in mind that we are purely anti-PvP while on rescues, so atta= cking other players isn't what we do.
In any of these situations, it= =E2=80=99s important to notify dispatch what is going on and of the rat(s) = anticipated actions
Resource Extraction Sites and Combat = Zones add an additional level of threat to the client and rat(s) on the cas= e. These are similar to a pirate attacking a client, but with more nu= merous and more powerful ships potentially interfering with the rescue. &nb= sp;It=E2=80=99s critical to get the client to a safe location to complete f= ueling and debriefing. In these situations notify dispatch immediatel= y.
It's not uncommon for a client to run= out of fuel just before docking at a station. They may be close or e= ven in the same instance as the station. It happens, and if the clien= t is calling us, they're going to be Code Red. Because we know that t= hey'll log in 10 km from the mail slot, your initial instinct may be to dro= p into the station's instance instead of following normal SOP. Howeve= r, that'd be wrong. Due to the intricacies of instancing, this may wo= rk, or it may not. To improve the odds, follow standard procedure by = getting the client to turn their beacon on and wing with their Rats, who wi= ll drop from SC using NavLock (just like a normal rescue).
If the client is inside the station w= hen they run out of fuel, they'll still have the station's atmosphere so wo= n't be on emergency o2. It is important for them to log out before th= ey get fined and attacked by the station for loitering. Although it w= ould be possible (and pretty darn cool) to launch a limpet a client inside = the station.
Long range rescues are rescues that a= re over 1,000 LY from the bubble. Special procedures for this are covered i= n Long Range Rescue Standard Operating Procedures.
Only use a carrier when the client is= confirmed to be in a system that they can't return from without ca= rrier help.
Always check whether the client syste= m is reachable by conventional means first, whether the client has the poss= ibility to use jumponium (see Client Missing Jumponium), or has ne= utron star access available.
Why send a bloody great carrier to do a rat's job otherwise? Waste o= f resources. - Dystopia, 3306
If the c= lient is in a pocket of star systems with no access to icy rings, the reque= st for help may be valid, ie. if the client is unable to mine fuel = because of their location.
Carrier = rescue is not to be conducted in cases where the client can rescue themselv= es with our guidance.