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- Your CMDR name
- The client's CMDR name
- The system the rescue happened in
- The approximate time the instancing failed in GMT/UTC (The in-game clock is UTC, you may use that as reference)
You will also need to attach your NetLog file for the relevant time period. The Netlog files are stored in the Products\Elite-Dangerous-64\Logs directory on Windows and in the Elite Dangerous/Logs directory on macOS, and are split into parts while your client is running. It is therefore important that you locate the correct file to submit. It should be:
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