1. Treat all rescues as Fuel Rescues until additional information is known
  2. Once it's determined that repair is needed, confirm the following information with the client:
    1. That they're not located in a RES, CZ or other combat activity
    2. How much health their hull/canopy have
    3. Whether they have an equipped shield on their ship
    4. What type of ship they're flying
  3. Identify and confirm their distance to the nearest station they can dock at
  4. Evaluate items #2 and #3 above and determine if they can make it to the nearest station or not.  

If they're in a RES, CZ or other combat activity they need to leave that area before repairs can be conducted.  It's against our Ethos to participate in political or PvP activities.

Once it's been determined that the client doesn't need fuel and just repairs, the client should be moved to #ratchat as it's not a critical situation.  Only one rat needs to be sent to repair only cases.

Once the first repair limpet is successful, the rat should notify dispatch (they can use repair+ or whatever they want to notify).  Paperwork should be completed like any other rescue, but indicate in the notes that the case was a hull/canopy "repair".