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However, when the SOP is not working, thinking outside the box is encouraged. But the SOP should always be your first recourse before other things are tried.

General Rat SOP

These are for all Rats

 

Dispatch SOP

These are for dispatchers

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Transferring Fuel

When you actually reach a client, you begin a fuel transfer by making sure you’re in the correct firing group, targeting the client, and firing your fuel transfer limpet controller.  Each limpet will consume 1t of your fuel and, after a short delay, will transfer it to the client.  Note that the client does not actually have fuel until you receive the “Fuel Transfer Complete” message, which occurs after the “Transferring Fuel” message.  It’s good practice to have the Fuel Transfer Limpets assigned to a fire group without weapons and to lower your landing gear so that you don’t accidentally boost and hit the client.  

Xbox Note: Lowering landing gear is a careful undertaking on the Xbox where the boost button (B) is also used to lower the landing gear (B+down on the D-pad).  It’s a good idea to hold the B button down until after the D-pad is pressed to prevent unwanted boosting.  It’s also a good idea to make sure that you’re not pointed directly at the client.

Debriefing the Client

Debriefing the client is an important step to prevent them from becoming a repeat client in the future.  While we’re in the business of saving people who run out of fuel, preventing them from running out in the first place is ideal.

The goal of a successful debrief can be summarized by “Ensure the client doesn’t need us again in the next 3 minutes and ensure the client doesn’t need us again in 3 days.”  In short:

  • Make sure the client can get to a scoopable star or a station, escorting them if needed.  It does no good to rescue a client only to have them run out of fuel 4 jumps later because they’re in a sea of brown dwarf stars.
  • Teach the client how to avoid running out of fuel in the future by teaching them about fuel scoops, the solid/dashed line when plotting a route, economical vs. fastest route plotting and galaxy map filtering if needed:
  • Make sure the client tells all their friends about how awesome we are — so they can find us when they run out of fuel, too.
  • Give a nice little personal touch.

 

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