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Account and API FAQ

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titleI canCan't login to the API on the website

Cause: Make sure you're using the password for the website and not your IRC Nickname. They're not necessarily the same passwords.

Cause: Make sure you're using a supported Web browser versions supported.

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title I'm having problems logging into my API Account, what do i do?

 

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titleWhat are the restrictions on IRC Nicknames?

 

My nickname won't change to what I want it to be

Answer: IRC nicknames must be unique, less than 30 characters in length, use supported characters (A-Z, a-z, 0-9, |, {}, [], (), _ ) and contain no spaces or other unsupported characters (!, @, #, $, %, &, *)

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title I'm a Grand Old Rat, but I'm not showing as drilled, what do I do?

Do you have an account listed on the roster at http://www.fuelrats.com/roster?

Yes: Submit a ticket to the Fuel Rats' Help Desk: https://jira.fuelrats.com/servicedesk/customer/portal/2/create/38

No: create Create an account on the API

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titleI 'm drilled but can't identify myself on IRC, what do I do?created an account months ago, but don't see it anymore

Cause: Accounts are soft-deleted for inactivity after 30 days (i.e. not being drilled or having a rescue).

Solution: Submit a ticket on the Fuel Rats' Help Desk: https://jira.fuelrats.com/servicedesk/customer/portal/2/create/6

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titleI received a memo, what's a memo and how do I read it?

Answer: A memo allows a message to be sent to multiple users or users who are offline. To read memos type /memoserv read all.