This FAQ covers some general items about the new IRC network and associated services. Please have a look here before requesting assistance from the Tech Rats with an issue.
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Registering IRC Nicks
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IRC Nicknames are registered through the webpage, NOT nickserv, as on normal networks. When you log on to the Fuel Rats website, you are presented with a menu on the left hand side where you can add IRC nicknames.
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What servers and ports are on the Fuel Rats Network?
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The Fuelrats network currently has two servers, one in the US and one in Europe. They all use the same ports; 6667 for normal, non-encrypted connections, and 6697 for SSL. The US server is irc.us.fuelrats.com, and the EU server is irc.eu.fuelrats.com. You can also connect to irc.fuelrats.com to be pointed to one of the two in a random, DNS round-robin fashion.
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What is the significance of the '+' marker in the channels?
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The + mark (Normally called 'voice' in IRC terminology) is applied to drilled rats to make it easier for Dispatch to see who is fully drilled and ready for being dispatched on rescues. If you have been drilled, but do not have the + in front of your nick, first check to ensure that you are identified with Nickserv. If you are, and a /whois of yourself says you have a hostmask of recruit.fuelrats.com, please contact the Tech Rats to have this fixed. All identified rats have a vhost applied to them, in the format <nickname>.*.fuelrats.com. The * may be recruit, rat, techrat, overseer, op or netadmin. This identifies what rats have various roles on the network. Netadmins are techrats with network-wide IRC powers, and are able to help with issues such as not being able to connect, banning problematic users from the network, and soforth. Ops are the janitorial team of the channels, and usually help with maintaining the Mischief environment by removing problematic cats and reminding rats of the Terms of Service and Code of Conduct when necessary. |
What are the t.fuelr.at links Mecha gives out?
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The links that show up in RatChat (and in PM, if dispatch clears the case by going !clear <nickname>) are direct links to unique pages generated for each case. Please do not edit a case’s details if it wasn’t yours. |
I need to file paperwork for a case that was never on the bot.
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Follow the directions at https://www.fuelrats.com/paperwork/ |
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