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Being clear and concise with the client is important! Remember that the client may not be nearly as experienced as you are, and some things may need further explaining. Always try to squeak (or type) in a friendly and inviting tone, and don't be afraid to spark up some extra conversation while going through the debrief. Ultimately, most rats end up developing their own style or flare debriefing this way. |
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Use "!KGBFOAM [Client NickName]" in the IRC chat to give the player a guide on Galaxy Map functions. There may be translated versions available as !kgbfoam-<language>. see KGBFOAM for current languages that are available |
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Rather new to scoopable stars in general? KGBFOAM is your friend! this collection of letters stands for the 7 scoopable star types: K, G, B, F, O, A, and M. the acronym "OBAFGKM" is also commonly used, as it better represents them in order of surface temperature of the star. |
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"Does the client have a fuel scoop? (*1)" -> "Teach client how to find scoop-able stars." [label="scoop", fontsize=10]
"Teach client how to find scoop-able stars." ->"Teach client about solid/dotted lines when plotting a route"
"Does the client have a fuel scoop? (*1)" -> "Teach client about fuel scoops and KGBFOAM" [label="no scoop", fontsize=10]
"Teach client about fuel scoops and KGBFOAM" -> "Teach client how to find nearest station (*2)" -> "Teach client about solid/dotted lines when plotting a route" -> "Teach client about Economical/Fast routes" -> "Ask client if (s)he has any questions" -> "Ask if the client would like to be escorted to a station"
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For those who want some advice, consider their needs, and prioritize what is important in their current situation. |
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Using !kgbfoam does not count as teaching your client the key points of a debrief! |
How to do a stellar debrief:
There is no one right way to do a debrief, but there are definitely plenty of wrong ways.
Conversation is a plus!
Conduct your debrief in a conversational manner!
No one likes to be lectured about a topic for 20 minutes straight, so make sure your debrief doesn’t bore the client. Try to ask questions, they can both start the debrief in a friendly manner and extract information about the experience level of the client.
Maybe don't spam the chat
Try to keep your instructions in one message!
Especially when you are debriefing in-game, keep in mind the client cannot have both the galaxy map and the text box open at the same time, so keep your instructions in one single message for ease of reading.
The End of the Road
You have completed your debrief and your client is on their way, good job! It is a good idea however, to keep an eye on your client and make sure they reach their destination safely. If you have time, keep an eye on the comms panel for your client’s whereabouts and see if they are on track! Good job fuel rat! Fly-safe!
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These are great ways to start a debrief because they create a conversational tone and extract valuable information on their experience which you can then use to tailor their debrief to their needs. |
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Asking Yes/No questions or starting an info dump right off the bat is a bad way to start your debrief off as it does not allow you to get information from your client as efficiently, and likely will make some run for the metaphorical hills! |
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Using !kgbfoam does not count as teaching your client the key points of the flowchart! |
*1: Check for a fuel scoop under "Sub-Modules"
*2: How to find a system with a station.