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PSN Party Chat (party+) - An app integrated into PS4 that is separate from any game and allows voice chat for up to 16 players. Because the app is integrated into PS4 it doesn’t require any players to be in a game. It is separate from any in game comms and is not an indicator of connectivity between the rat and client, nor does it affect instancing in game. It’s not required to start an PS4 party, and is at the discretion of the rat and client to use a party for comms. The benefit to an PS4 party is that there can be voice comms with the client allowing for quicker responses, and every PS4 ships with a headset so communication is possible more often than not.
PS4 Troubleshooting
Rat and/or Client Name Not Showing on Comms Panel or Comms not Being Sent/Received | |||
|---|---|---|---|
Step | Possible Causes | What to Confirm | Possible Solution |
| 1 | Delay in updating comms panel | Wait approximatley 30-60 seconds for the comms panel to update | Go to menu > Friends and Private Groups and hit ESC to refresh the friends list |
Rat Can’t Instance with Client | |||
|---|---|---|---|
Step | Possible Causes | What to Confirm | Possible Solution |
| 1 | General Instancing | n/a | Follow standard instancing SOP: SC Hop, Manual, wingless, chain winging, Assign Additional Rats as appropriate. Often after checking for the common issues on PS4 and everything is good - a console restart for both rats and client can help. |
| 2 | NAT Type | Network Settings > Network, NAT Type is Open | TBD |
Less Common Issues | ||||
|---|---|---|---|---|
Problem | Step | Possible Causes | What to Confirm | Possible Solution |
| Client is using a Child's account | 1 | Client is a child | Age of client and Online and Privacy Settings | Have the client's parent change their account settings to Adult Default for the rescue and back to Child settings afterwards |
Client can not log into Open play | 1 | Client does not have PSN Plus account | Client has an PSN+ Account | Have client obtain a trial membership or purchase a membership |
2 | Client is banned from PSN | Confirm if client has an a PSN Account Ban | Nothing can be done until the ban is lifted | |