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Dispatch Information

Warning
titleBeta Release

Be aware that the beta version is released and PC clients may be playing in Beta. If FR's don't go through, confirm that the client is not in Beta. If they are, you'll need to find and assign a rat in Beta for the rescue.

Warning
titleCurrent CG Systems and other events
  • Gandii (Combat CGs)

  • Colonia (Colonia Expansion CG)

  • LHS 3447 (Colonia Expansion CG)

Reminder for new dispatchers: consider using a private group (PG) when rescuing a client in these systems.

Starport closure information: Starport Status

Permit locked Systems and Regions: Permit-systems

Horizons 4.0 Update

Changes are being made to SOP for the upcoming Horizons 4.0 game version.

Elite Live and Legacy mode SOP changes


Info
titleWhen to clear or md a case

Not sure when to !md or !clear a case, check this out: How to File Cases / When to !md, !invalid and !delete cases

When an invalid case happens, just use "!clear <case>"! REMEMBER: Always ensure there is an inject or a note explaining the situation of the case!


The beta branch has new features ready for testing!
Please use the beta board so we can find possible bugs.
Report issues by pressing the "Report a Problem" button in the bottom left of the webpage.

Beta Version: https://dispatch.fuelr.at/beta/

http://dispatch.fuelrats.com/

Info
titleFuel Rats Dispatch Board
Info
titleDebriefs in Other Languages

If a client is using a E:D version that doesn't support Latin characters or needs a debrief translated by another Rat, the #debrief channel can be used in those cases. Please /part the channel after the debrief is completed.

Info
titleCalculating Supercruise Times

See this guide that Masterloon put together on calculating SC travel times for long distances

We also have some dispatch and debrief manuals:

Russian

German


Info
titleUse of MechaSqueak in IRC

Please check on the status of cases or get case information in PM with Mecha, whenever possible. Using !list or !quote in our public channels spams the channels with information that doesn't need to be there and can give anyone watching information about cases. Remember that Rats aren't necessarily the only ones who are in our channels.

Mecha can be accessed via PM by typing: /msg query MechaSqueak[BOT] , followed by the appropriate command such as list -i or quote <case>or double clicking its name.

Commands that are helpful to multiple Rats such as !search should be used in #ratchat for all to see. It also would be good experience to learn common system names, naming conventions and common client errors so that !search doesn't even need to be used.


Other News and Information

Info
title2.3 The Commanders ReleaseStatistics

Our Stats are back!  Click hereChangelog


Info
titleFuel RatsRat' Ship Registry

You can now reserve your own Fuel Rats' Ship ID Registery. Simply log in to your API account on the website and look at Ships under your IRC Nicknames. Click the "Add" button to add a ship and get your ID #. Note: More features (including editing) are coming soon(tm).

Ship Registry

Ship Statistics

 

Image Removed

Courtesy of CMDR Uvelius Sång

s Squadrons

To join the Fuel Rats squadron you must both apply in-game (FUEL) and fill out the form at https://t.fuelr.at/squadronapply using your Fuel Rats account. Please read the terms of squadron membership carefully. 


Info
titleFuel Rats Decals

If you are eligible you can claim your decal code by logging into your rat account on our pages and punch in the button for it (but be gentle and punch it only once). Then reddeem the decal using the link below.

http://t.fuelr.at/decals

Code Redemption: https://user.frontierstore.net/code/redeem

 


Info
titleTraining

This unofficial training Training can be especially useful for Ratlings before their drill, but in no way should make them feel pressured to complete their drill before they're ready.  As always, this  This training is 100% optional and voluntary. This training is not required in order to rat or dispatch.

Info
titleInformation to FDev on Wing Instancing Issues

FDev is investigating issues with wing insancing and has request verbose netlogs for any rescues where we experience issues. This will apply to PC, Xbox and PS4 rescues. Please follow these steps to support this effort:

  • Follow the guide here: Instance Problem Reporting
  • Report any instancing issues with clients using the procedure outlined in the guide, and submit an issue here

    Training Opportunities

    Info
    titleFuel Rats' Pastebin

    We have our own Pastebin: https://paste.fuelrats.com/

     

    Be sure to save the file and change the extension to .txt before sharing.

    Info
    titleHave an idea you want to share?

    Check this out: http://t.fuelr.at/idea 

    If your idea isn't on that page, submit a request for a new feature to Mecha, Website, or anywhere: Feature Request 

    You'll need a JIRA account to submit a new feature: https://jira.fuelrats.com/login.jsp






    Comment on the SOP: SOP Information

    Help with the Background Simulation: BGS Information

    Info
    titleVolunteers and Help Wanted
    Info
    titleGeneral Information

    Fuel Rats' IRC Terms of Service

    Fuel Rats' IRC Code of Conduct

    MechaSqueak ChangeLog: github.com/FuelRats/pipsqueak/releases

    Connect

    with us

    With Us on Social Media

    The Fuel Rats use Twitter for communication with the public and when in need of rats.  Follow @FuelRats and @FuelRatAlerts if you want to stay up to date.  Make sure to turn on mobile notifications for @FuelRatsAlerts if you want to be notified when rats are needed or if an LRR is in progress.

     The Fuel Rats also have a Discord server that is bridged to our IRC server, so anyone can communicate in #ratchat.  None of our other public channels are available via Discord.  http://t.fuelr.at/discord 

    The Fuel Rats maintain an ongoing thread of the official Forums, that follows our history and events from the very beginning: Forums

    We also have two subreddits r/fuelrats and r/fuelratdiscussion.  r/fuelrats is open to the public and gives the public a venue to communicate with us on Reddit.  r/fuelratdiscussion is an internal, Fuel Rats only subreddit for discussing topics that affect the Mischief.  Subscribe and contact any of the subreddit moderators for access.

    See Fuel Rats in the Media and Read Our History (works in progress)

    Fuel Rats in the Media

    History

    Image Removed

    Chart
    3Dtrue
    stackedtrue
    width800
    titleCases by Platform
    typebar

    SQL Query
    dataSourceAPI
    select COALESCE(sum(CASE WHEN platform = 'pc' then 1 else 0 end),0) as "PC Cases", COALESCE(sum(CASE WHEN platform = 'pc' then 1 else 0 end),0) as "PC Cases", COALESCE(sum(CASE WHEN platform = 'pc' and "successful"=true then 1 else 0 end),0) as "PC Rescues" from "Rescues" where position(': false' in "data"::json#>>'{markedForDeletion}')>0 and "createdAt" between LOCALTIMESTAMP - INTERVAL '7 days' and LOCALTIMESTAMP;
     
    select COALESCE(sum(CASE WHEN platform = 'xb' then 1 else 0 end),0) as "XB Cases", COALESCE(sum(CASE WHEN platform = 'xb' then 1 else 0 end),0) as "XB Cases", COALESCE(sum(CASE WHEN platform = 'xb' and "successful"=true then 1 else 0 end),0) as "XB Rescues" from "Rescues" where position(': false' in "data"::json#>>'{markedForDeletion}')>0 and "createdAt" between LOCALTIMESTAMP - INTERVAL '7 days' and LOCALTIMESTAMP;
    
    select COALESCE(sum(CASE WHEN platform = 'ps' then 1 else 0 end),0) as "PS Cases", COALESCE(sum(CASE WHEN platform = 'ps' then 1 else 0 end),0) as "PS Cases", COALESCE(sum(CASE WHEN platform = 'ps' and "successful"=true then 1 else 0 end),0) as "PS Rescues" from "Rescues" where position(': false' in "data"::json#>>'{markedForDeletion}')>0 and "createdAt" between LOCALTIMESTAMP - INTERVAL '7 days' and LOCALTIMESTAMP;
     
    select COALESCE(sum(CASE WHEN platform = 'unknown' then 1 else 0 end),0) as "Unknown Cases", COALESCE(sum(CASE WHEN platform = 'unknown' then 1 else 0 end),0) as "Unknown Cases", COALESCE(sum(CASE WHEN platform = 'unknown' and "successful"=true then 1 else 0 end),0) as "Unknown Rescues" from "Rescues" where position(': false' in "data"::json#>>'{markedForDeletion}')>0 and "createdAt" between LOCALTIMESTAMP - INTERVAL '7 days' and LOCALTIMESTAMP;

    Rescue information for the past week:

    SQL
    rowOrientationhorizontal
    dataSourceAPI
    select count(id) as "Total Cases", COALESCE(sum(CASE WHEN "successful" THEN 1 ELSE 0 END),0) as "Successful Rescues", ROUND(CAST(COALESCE(sum(CASE WHEN "successful" THEN 1 ELSE 0 END),0) as decimal)/count(id) *100,2) as "Success Rate (%)" from "Rescues" where "platform" != 'unknown' and position(': false' in "data"::json#>>'{markedForDeletion}')>0 AND "createdAt" BETWEEN LOCALTIMESTAMP - INTERVAL '7 days' AND LOCALTIMESTAMP;
     
    select count(id) as "Total CR Cases", COALESCE(sum(CASE WHEN "successful" THEN 1 ELSE 0 END),0) as "Successful CR Rescues", ROUND(CAST(COALESCE(sum(CASE WHEN "successful" THEN 1 ELSE 0 END),0) as decimal)/count(id) *100,2) as "CR Success Rate (%)" from "Rescues" where "codeRed" = TRUE AND "platform" != 'unknown' and position(': false' in "data"::json#>>'{markedForDeletion}')>0 AND "createdAt" BETWEEN LOCALTIMESTAMP - INTERVAL '7 days' AND LOCALTIMESTAMP;
     
    select count(distinct("firstLimpetId")) as "Rats with a First Limpet" from "Rescues" where "createdAt" between LOCALTIMESTAMP - INTERVAL '7 days' and LOCALTIMESTAMP;

    5 most common systems for rescues over the past week:

    SQL
    dataSourceAPI
    SELECT system as "System", COUNT(system) as "# of Rescues" FROM "Rescues" WHERE position(': false' in "data"::json#>>'{markedForDeletion}')>0 and "createdAt" BETWEEN LOCALTIMESTAMP - INTERVAL '7 days' AND LOCALTIMESTAMP GROUP BY system ORDER BY count(system) DESC LIMIT 5;

    Chart
    orientationvertical
    columns1,4
    rangeAxisTickUnit0.005
    rangeAxisLowerBound0.85
    dataOrientationvertical
    titleSuccess rate by week
    typeline
    yLabelSuccess rate
    timeSeriestrue
    timePeriodWeek
    width800
    rangeAxisUpperBound1.0
    xLabelWeek number
    height600

    SQL Query
    dataSourceAPI
    SELECT
      sq.Week_Start,
      sq.Success,
      (sq.Total - sq.Success) as Failed,
      (sq.Success::float / sq.Total) as Success_Rate
    FROM
      (
        SELECT
          extract(week from t."createdAt") as Week_Start,
          count(t.id) as Total,
          count(case when t.successful = TRUE then 1 else null end) as Success
        FROM
          public."Rescues" t
        WHERE
          t."deletedAt" IS NULL AND EXTRACT(year from t."createdAt")=2017
        GROUP BY
          Week_Start
      ) sq
    ORDER BY
      Week_Start ASC

    Chart
    3Dtrue
    timeSeriestrue
    orientationhorizontal
    subTitleTimes in CEST (UTC+2)
    timePeriodHour
    width600
    dataOrientationvertical
    titleRescues by platform
    typebar
    yLabelPlatform
    xLabelRescues
    height600
    HourPC

    Xbox

    00:0060523301:0062016602:0052214803:0051316804:0052212805:0084913706:0082914707:0033011708:003018509:002287210:002856011:003035912:003375613:002915414:003477215:003788516:0044311317:0052012218:0059012619:0058914320:0062317221:0068315922:0075419323:00719189   
    Chart
    3Dtrue
    dataDisplayafter
    typebar

    SQL Query
    dataSourceAPI
    select "data"::json#>>'{langID}' as "Language", count("data"::json#>>'{langID}') as "Cases" from "Rescues" where position(': false' in "data"::json#>>'{markedForDeletion}')>0 group by "data"::json#>>'{langID}' order by count("data"::json#>>'{langID}') desc;
    

    and Be Alerted

    Include Page
    Connect With Us on Social Media and Be Alerted
    Connect With Us on Social Media and Be Alerted

    Chart
    width600
    dataOrientationvertical
    titleRescues by weekday
    typebar
    height600
    DayPCXboxSunday2886427Monday2395383Tuesday2122306Wednesday2135282Thursday2167276Friday2251337Saturday2927375

     

     





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