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- If Rats are dispatched, Fuel or Non-Fuel Rescues (e.g. Jumponium or , Emergency-repairs or Unstuck) should always be filed as valid cases.
- If a client is fueled or otherwise provided with jumponium, repairs or repairs other help (i.e. Rescued) by Rat(s) file the case as a "Success".
- When a rescue does not occur because the client was able to rescue themselves (i.e. make it to a station, star, etc.), changed their mind, or became unresponsive, after Rats are dispatched, the case should be filed as "Other".
- If the client is destroyed due to a lack of fuel, after Rats are dispatched, the case should be filed as a "Failure".
- If the client is destroyed due to NPCs or player attacks, after Rats are dispatched and before a limpet or rescue is completed, the case should be filed as "Other".
- If the client is destroyed due to NPCs or players, after Rats are dispatched but after a limpet or rescue is completed, the case should be filed as "Success".
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