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If that option fails, it’s worth noting that ships can scoop mined minerals from planets if they’re careful and the main difficulty is locating those materials. Thus, rat(s) can survey planets that the client is capable of reaching and — upon determining that the correct materials are possible to acquire — can use their SRV to shoot meteorites/etc while the client follows in their ship scooping up the resulting materials. It's important to keep in mind that especially in larger ships targeting surface materials is very difficult. The scan range for surface materials is extremely small and they can only be targeted within about 5m of the ship's cargo hatch. Finding as flat a portion of the planet as possible and getting the client's ship as low as possible to the surface is important. Because the materials are difficult to target, manual directions from the rats to the client is a good idea. It may also be a good idea to practice the technique on un-needed materials as some of the rarer materials can be difficult to find, especially on low percentage planets. Keep in mind that many ships have the cargo scoop behind the cockpit, so once the material is "behind" the cockpit the directions needed for the CMDR to turn are reversed (i.e. if the material is physically left of the scoop, the ship needs to rotate right, and vice versa).
Certain jumponium materials such as Germanium can also be located in asteroid belts around planets (i.e. pristine metallic rings) so if the rats have a mining laser, it's possible to get certain materials without the need to scoop on planets.
Once jumponium materials have been collected, make sure to plot a route back to safe space with a high enough density of stars for the client to continue their journey. If multiple rats are assigned to the rescue, one technique is to have one rat plot a route back to safe space, making a list of each jump (also noting jump range) including systems that need jumponium to reach, while the other rat(s) stay with the client and start making jumps when a clear route is identified.
A demonstration video of the ship scooping is here.
Client Being Attacked by NPC or Player Pirates
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